Phone 01939 235555

Tern Consultancy - customer service is our business

Mystery shopping services for your business

Case studies - N

Every new client brings a fresh challenge for us to deliver a programme that is user friendly, value for money and helps bring about change. The following are just a few examples of this thought process in action.

Northern Rock

When this blue chip financial services company needed to lower mystery shopper detection rates and obtain valid, relevant information, they came to Tern Consultancy to assist them with a complex programme of walk-in and telephone enquiries.

Tern Consultancy, 69 High Street, Wem, Shropshire SY4 5DR
Tel 01939 235555 | Fax 01939 236666
enquiries@ternconsultancy.co.uk